Delivery Information

We offer FREE Shipping to the United Kingdom, Isle of Man, Jersey and Guernsey. 


Orders received before 6pm on Tuesday 31st May 2022 will be despatched the next working day

Orders received after 6pm on the 31st May 2022 will be despatched on the 6th June. 

There are no despatches on "Jersey Bank Holidays"


Thursday 2nd June

Friday 3rd June

Monday 29th August

Orders are shipped Monday - Friday.

Orders placed before 6pm (GMT) will be despatched the next working day.


Orders are normally despatched from our Jersey fulfillment center via Royal Mail Recorded Delivery.


Normal delivery is 5 working days (excluding UK Bank Holidays).
International delivery is 2-3 weeks.


Whilst many deliveries are made within 5 working days, please allow up to 10 days due to the sheer volume of post that Royal Mail are handling - many thanks.


Your order may be shipped in multiple packages, so please watch for additional deliveries.

Please ensure your delivery details are correct before confirming your order as no changes can be applied one despatch has taken place. 

NewHappySmile cannot be held responsible for deliveries made to a totally incorrect address as the information has been provided by the customer (yourself) via the purchase order.

If your parcel has been returned to us due to an incomplete or incorrect partial address, please note there will be a a redelivery fee of £5