Delivery Information

We offer FREE Shipping to the United Kingdom, Isle of Man, Jersey and Guernsey. We also offer International Shipping to France, Spain, Denmark and Finland.

Christmas Deliveries


Order by the 13th December for Spain and France

Order by the 15th December for UK deliveries (standard delivery)

Order by the 16th December for UK Special Delivery (second day service)


17th - 21st December your order will be accepted but a high risk of delivery delay

24th - 28th December your order will be accepted but no despatches will take place during this period


29th - 3rd January your order will be accepted but no despatch until 4th January when normal services resume

International (outside of the UK) delivery fee is £6 per order.

Orders are shipped Monday - Friday.

Orders placed before 6pm (GMT) will be despatched the next working day.


Orders are normally despatched from our Jersey fulfillment center via Royal Mail Recorded Delivery.


Normal delivery is 5 working days (excluding UK Bank Holidays).
International delivery is 2-3 weeks.


Whilst many deliveries are made within 5 working days, please allow up to 10 days due to the sheer volume of post that Royal Mail are handling - many thanks.


Your order may be shipped in multiple packages, so please watch for additional deliveries.

Please ensure your delivery details are correct before confirming your order as no changes can be applied one despatch has taken place. 

NewHappySmile cannot be held responsible for deliveries made to a totally incorrect address as the information has been provided by the customer (yourself) via the purchase order.

If your parcel has been returned to us due to an incomplete or incorrect partial address, please note there will be a a redelivery fee of £5